Archicad Support
Before submitting a support request, please review the information below.
Our support team is available to assist with technical issues; however, please note the following:
Support Policy
Support may be subject to a minimum charge of R750, and R750 per hour (excl. VAT).
All support queries will receive a response within 24–48 working hours.
To help avoid unnecessary charges, please first review the self-help solutions provided below.
Latest Support News:
Are you having issues with missing objects and libraries when opening older projects in Archicad 29?
Click Here to read our latest blog to learn why this happens and how to resolve it.
Are you looking to move your projects from Monolith Libraries to the newer Global Library system in Archicad?
Read our latest blog to see how the free Launchpad tool can simplify the migration process.
